A website feedback form that asks what visitors were looking for
Build a website feedback form that asks what visitors came for, if they found it, and what confused them. Optional email, published at a link.
Product feedback
Help us make the product better for you.
This is a real form: answer it the way a visitor would. Nothing is saved.
Use this template Describe yours in chatOpen full screenMore to start from: all form, quiz and course templates. Nothing is published until you press Publish, and every answer lands in your account with charts and a CSV.
Visitors who leave without buying or without finding an answer rarely tell you why. A website feedback form asks the few questions that show the gap: what they wanted, whether they got it, and where a page confused them. The live sample above is a general product feedback form; the chat adapts it to your site, your pages and the exact things you need to learn.
What you get
Follow-up questions that appear only when needed
Logic shows a question only when an earlier answer matches. If a visitor says they did not find what they wanted, the form asks which page or word sent them the wrong way. Everyone else skips that step.
Logic and pages
Show a follow-up only when it applies, split a long form into pages, or show one question per screen.
Results you can read
A chart for every question, averages and NPS for scales, the order of a ranking, a table of every answer and a CSV.
How it works
- Step 1
Try the sample above, then press Use this template, or describe your own form to the chat.
- Step 2
Change any question by hand or ask the assistant ("add a question about price", "translate it to Spanish"), with a live preview.
- Step 3
Publish, share the link or QR code, and read the answers as they arrive. You get an email for each one.
Who uses it
A small online shop owner
Asks visitors who left the cart whether shipping costs or delivery times were a surprise, and what they expected to pay.
A team running a help center or documentation site
Asks whether the article answered the question, and which step or term was unclear, so the next edit targets the real gap.
A freelancer or small agency with a portfolio site
Asks what a visitor came to see, whether the work matched their need, and whether the contact page made it clear how to reach you.
Questions
How do visitors get to the form?
Each published form has its own link and a QR code. Put the link in your site footer, on a thank-you page, or in a follow-up email, wherever a visitor who has just read the page is most likely to answer.
Should the email field be required?
Usually not. A question like 'Leave an email if you want a reply' gets more honest answers than a required field. If you plan to write back, add a consent block next to the email so people know what you will do with it.
How many questions should a website feedback form have?
Keep it short, around five or six questions, because visitors rarely finish long surveys on a page they are leaving. The logic feature lets the follow-ups stay hidden unless they are relevant.
How do I read the answers?
Responses appear on a results page with charts for the choice questions and a CSV download for everything else. You can also get an email for each response, so you see complaints about a specific page as they come in.
What do I own when collecting emails from visitors?
You are responsible for what you collect and how you use it. Ask only for what you need, say why you want the email, and delete or stop using contacts who ask you to.