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Incident postmortem
What happened, impact, timeline, root cause and fixes, with no blame.
Summary and impact
Timeline
Root cause
What went well and badly
Action items
What it contains
- 1Summary and impactWhat broke, for whom, for how long.
- 2TimelineTime, event, who acted.
- 3Root causeThe chain of causes in plain words.
- 4What went well and badlyTwo short lists.
- 5Action itemsOwner, action, due date.
What the AI asks first
- Diagrams?No diagrams · One process / flow diagram · A diagram for each method or stage
- How long?1 page · 2-3 pages · 5-8 pages · 10+ pages
You can skip any question; the AI picks sensible defaults and tells you which.